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This is an automatic response to let you know that we’ve received your message and one of our customer engagement specialists will get back to you ASAP.

During the week, that’s usually within 48hrs, but it might take a little longer on weekends or when our email volume is higher than usual.

For any general questions about Koh, you can head over to our FAQs.

You can also find information on delivery timeframes and partial delivery here: https://auspost.com.au/

FYI our business hours are: Monday-Friday: 9am-5pm.

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