We offer free delivery on orders over $99
For orders less than $99, our rates are $9.95 for Metro and $11.95 for Regional post codes.

Delivery is usually between 2-5 business days, depending on where you live in Australia. We’ll email shipping details to you once your order has been despatched, so you can keep track of your delivery via Australia Post.

We ship Australia wide.

All orders receive a tracking number from AusPost. Once you receive your shipping confirmation email, you can via Australia Post.

All orders require a signature at the point of delivery. You can request a safe drop with Australia Post once your order has shipped however, we are unable to take responsibility for any missing parcels if Safe Drop is selected.

Your tracking number may take up to 12 hours to become active. If you are experiencing any issues with your tracking number please get in touch with our Care Team via Facebook or Email so we can get this issue resolved.

Simply go to our accounts page and click "forgot password" to reset.

You can refer as many friends as you would like! Please ensure you send your unique link personally to friends and family who you think would like to try Koh, rather than sending it in bulk.

Once your friends have shopped using your unique link, we will send you an email letting you know. This email will also contain your reward discount code, which will be valid for 12 months.

Unfortunately you can't redeem multiple discounts at the same time. There is a limit of one discount code per order, and they cannot be used in conjunction with any other offer.

This is likely because you have shopped with Koh before, or your discount code has expired. The refer-a-friend discount codes are only available to first time customers, so if you’ve shopped with us before, it will not work. If you are a new customer, the code will be activated with a minimum spend of $50. Alternatively your code may have expired if you did not use it within 48 hours of it being activated. If this is the case, revisit our site through your friend’s unique URL and you will be issued with a new discount code to use within 48 hours.

Reviews.io is an independent third party review platform. All of our customers receive an email directly after purchase asking if they would like to leave a review.

No, we cannot edit or delete any Facebook reviews, however we will hide any comments which are abusive or offensive to our community.

Koh was created to be an eco-friendly alternative to traditional cleaning products. Our Universal Cleaner, Koh Protect Surface and Dishwashing Tablets have been independently eco-certified by GECA. Our Universal Cleaner has also been approved by the National Asthma Council Australia’s Sensitive Choice™ program so you know it's the safer choice for you and the planet. Our refillable, reusable and machine washable system means you don't need to purchase single-use tools such as trigger spray bottles or disposable cloths which means you are reducing your use of single-use plastic too!

Koh is proudly 100% Australian Owned and we manufacture our Universal Cleaner in Australia. Our accessories and Dishwashing Tablets are made for us by quality suppliers in Europe and Asia.

Our Universal cleaner is a formulation of potassium hydroxide and purified water. The active ingredient of potassium hydroxide makes up less than 0.5% of the total composition.

No, our Universal Cleaner doesn’t contain palm oil.

Yes, Universal Cleaner is safe to use around standard septic systems.

Koh Universal Cleaner is not a sanitiser or disinfectant. Koh Protect Surface's patented formula has been clinically proven to kill 99.9% of bacteria including e-coli, salmonella, campylobacter, and pseudomonas as well as proven to keep household surfaces germ free for 7 days, even with regular cleaning.

Water and potassium hydroxide are both chemicals, so while Koh isn't technically chemical free, the Koh Universal Cleaner is free of harsh chemicals found in regular cleaning products.

Koh Protect Surface is packed in Australia from local and imported ingredients. The concentrate for Koh Protect Surface has been imported from the US.

The active ingredient of Koh Protect Surface is 3-(Trimethoxysilyl) Propyl Dimethyl Octadecyl Ammonium Chloride. The active ingredient makes up 0.75% of the total formulation for safe usage. The inactive ingredients are purified water (over 99% of the formulation) and Alkoxylated Aliphatic Alcohol

Both Koh Protect Skin and Koh Protect Surface contain a tiny percentage (<0.5%) of a naturally derived alcohol to act as a surfactant.

Yes, Koh Dishwashing Tablets are septic safe.

Yes, the Dish Spray pouch is 100% kerbside recyclable (including the cap). Once empty, simply remove the sticky tab on the rear of the pouch, tightly roll up the pouch and hold down with the sticker. Place in your plastics recycling bin.

We make no anti-bacterial claims for Koh Dish Spray

NSW, Australia

Koh Dish Spray does not contain chemicals known to be harmful for these systems. Koh Dish Spray has been independently audited to meet the GECA Cleaning Products Standard

CONTAINS: <5% Sodium lauryl sulfate, Cocamidopropyl betaine, Protease and Alpha-amylase, Licheninase, Lipase and DMDM hydantoin

No, we believe food and drinks taste better without fragrances 😉

Wash in the washing machine on a normal cycle.

Koh Dish Sponges are made from FSC wood pulp cellulose, so they are biodegradable and home compostable

Independently eco-certified by Good Environmental Choice Australia (GECA). Approved by the National Asthma Council of Australia’s Sensitive Choice Program.

Our Universal Cleaner has been independently certified by Good Environmental Choice Australia (GECA). This means it has passed a rigorous independent audit of the ingredients and manufacturing, ensuring the formulation and our production process is not damaging to human health or the planet.

Our Universal Cleaner is approved by the National Asthma Council of Australia’s Sensitive Choice Program and Allergy UK.

Our Universal Cleaner is asthma friendly and approved by the National Asthma Council of Australia’s Sensitive Choice Program.

We do NOT test on animals.

Our Universal Cleaner doesn't contain fragrance or harsh chemicals, however we recommend using with caution around your pets.

Our Universal Cleaner is suitable for vegans, as it does not contain any animal derivatives.

Our Universal Cleaner is 100% fragrance and scent free. If you prefer a fragrance, you can add a few drops (2-3) of essential oils.

If you'd prefer a scented clean, add up to 2-3 drops of essential oil into your Atomiser and Spray Mop. Do not use more than the recommended dosage as this could impact the spray functionality.

Koh Protect Surface has not been proven to kill viruses such as COVID-19. Koh Protect Surface and Skin have been clinically proven to protect surfaces from 99.9% of bacteria including e-coli, salmonella, enterica, campylobacter and pseudomonas.

Water and the active ingredient in Koh Protect are both chemicals, so while Koh Protect Surface isn't technically chemical free, it is free of harsh chemicals found in most supermarket or ethanol based sanitisers.

No, it has not been tested on animals.

Koh Protect is a safer alternative to use around your home, however we recommend to spray with caution around pets.

Like our Universal Cleaner, Koh Protect Surface has been independently eco-certified by GECA. It is safe to use in the home, is food safe, non-carcinogenic and fragrance-free.

Koh Protect's patented formula has been clinically proven to kill 99.9% of bacteria including e-coli, salmonella, enterica, campylobacter and pseudomonas. Note, Koh Protect has not been proven effective against viruses such as COVID-19.

The active ingredient of Koh Protect Surface has undergone extensive clinical tests to prove its effectiveness against 99.9% of bacteria. It has also been lab tested to prove 7 day effectiveness when surfaces are cleaned with Koh Universal Cleaner and Microfibre Cloths. To do this, Koh Protect Surface was applied to the test surface with periodic cleaning using Universal Cleaner and Microfibre Cloths.

Koh Protect Surface has passed rigorous testing to be passed food safe.

You can use Universal Cleaner on almost any surface around the home including benchtops, ovens, stovetops, windows, tiles, bathrooms, floors and mirrors.

We recommend avoiding all surfaces susceptible to high alkaline solutions such as brass, zinc, copper and raw aluminium.

Yes. We always recommend a small spot test in an inconspicuous place before you get Koh'ing!

Universal Cleaner is a two-ingredient formulation made from potassium hydroxide and distilled water. Once sprayed onto surfaces, it binds to dirt, grease, and grime, then lifts and suspends it so you can easily wipe it away.

The formulation of the Universal Cleaner is effective for 18 months.

Our Universal Cleaner lasts for 2 months for a standard 2-3 bedroom home when used as an everyday cleaner in conjunction with the Koh cleaning system and Koh Spray Mop.

On very rare occasions, the Atomiser can become blocked due to the super fine mist sprayer. In most instances, this can be easily rectified. Take the head off the bottle, removing the straw. Once the straw is removed, submerge the head under some warm water and whilst underwater pull the trigger quickly to flush the system. After 30 seconds remove the head and reassemble. The Atomiser should now function. If this is not working, please get in touch with our Care Team via Facebook, Email

The Koh Microfibre cloths should be washed on a 60-80 degree cycle with normal detergent. No bleach or fabric softener. Line dry. Wash separately to avoid colour bleeding. Your cloths will last around 300 machine washes.

The Koh Microfibre Mop Pads should be washed on a 40-degree or below cycle with normal detergent. No bleach or fabric softener. Line dry. Wash separately to avoid colour bleeding. Your Mop Pads will last around 200 machine washes.

Please do not spray or diffuse Koh Essential Oils around your pets. If you are using essential oils around animals, please seek advice on how to use them safely.

Koh Protect is a 'microbiostatic' agent that bonds with almost any hard surface to offer long lasting protection from 99.9% of bacteria. Once applied to the surface, it forms an invisible barrier of positively charged ions which are like microscopic spikes that attract microorganisms and destroy them before they settle on the surface.

No, Protect Surface is for use on your household surfaces only.

No, Protect Surface is for use on hard surfaces only.

No, do not add essential oils to Koh Protect Surface. If you’d like a subtle scent when you clean, we would recommend adding Koh Essential Oils to your Universal Cleaner before you sanitise your surface.

1L of Protect Surface will last the average home approximately 3 months, with one application to common surfaces every 7 days.

If Protect Surface and Universal Cleaner are mixed, they will neutralise the effectiveness of each other. If you accidentally mix the two solutions, empty your Atomiser, rinse with water and dry thoroughly, then refill with the correct solution.

Koh Protect Surface is safe to use on most hard surfaces around the home including benchtops, table tops, laminates, sealed wood, marble, chopping boards, door handles & stainless steel

Yes, Koh Protect is safe for septic systems.

As we do not offer separate mop bottles right now, we suggest you mop your floor as usual with Universal Cleaner and Koh Spray Mop. Once clean and dry, use your Atomiser to spray your floor with Protect Surface. Wait for 3 - 5 minutes until dry then use your mop to wipe away any residue.

Typically you will need to leave Protect Surface 3 - 5 minutes to completely dry before wiping away residue, however drying time may vary depending on temperature, humidity and air movement. A fan may help speed the drying process. Don't overspray your surface, as excess product may take longer to dry.

Koh Protect Surface can be used on most hard surfaces around the home including benchtops, table tops, tiles, ceramic, laminates, plastic and wood. It can also be used on common touchpoints such as doorhandles, lightswitches and appliances. Avoid spraying on glass, as spotting may occur and may be difficult to remove. Spray should be promptly wiped off glass surfaces with a dry cloth. Please be aware that on stainless steel and some high gloss surfaces Protect Surface may leave a slight sheen.

Unfortunately, we do not currently offer samples, however we do offer a 30-Day Money Back Guarantee on all products and bundles.

At checkout, there are three payment options to select. You can use a credit card, PayPal or Afterpay. (Please note, Afterpay is only available for orders over $100). We do not store or have access to any credit card details, these are encrypted through Shopify.

If something is broken, faulty or missing from your order, please get in touch with our Customer Care Team via Facebook, Email so we can get this issue resolved.

We sell Universal Cleaner in 4L quantities to help save you money. A little goes a long way, and our Universal Cleaner typically lasts 3 months for a standard 2-3 bedroom home when used in conjunction with the Koh cleaning system. It is also a more eco-friendly solution, with the Universal Cleaner and Atomiser replacing the need for 10 throw-away plastic trigger sprays.

We only sell online as it means we can always offer the best customer experience from the moment you purchase to the monent you get Koh'ing. It also means we can minimise overall costs so we can get our products to you at the lowest possible price.

Yes, we offer Afterpay on purchases of $100 or more.